Word of mouth marketing and the famous brunch test

By Ted Wright

One of the core ideas about our word of mouth marketing practice is igniting stories that Authentic, Interesting and Relevant. This is much, much harder than it seems. In fact, when we are working on a client project, we may spend a couple of weeks just brainstorming and refining ideas for our clients. The whiteboards […]


What’s the role of word of mouth marketing in branding?

By Ted Wright

A brand is a symbol for trust. A brand is something in people’s mind stands for something. As a marketer, you want your branding to stand for something as valuable as possible.  Ideally, as quickly as possible. Lucky for you, word of mouth marketing is the most efficient channel you have at getting that trust […]


‘Tis the season for your best word of mouth marketing success

By Ted Wright

When you see the Christmas holly, Word of Mouth gets very jolly! Do you like my poetry? There is actually an important lesson here and maybe that phrase will help you remember the connection between holidays and your Word of Mouth Marketing success! The part of the year between Thanksgiving week and New Year’s Day […]


Five essential things you need to know about Word of Mouth Marketing

By Ted Wright

Our own Sarah Neely had a chance to talk about the foundations of Word of Mouth Marketing at The Uprising, a small retreat for marketing thought leaders hosted by friend of Fizz, Mark Schaefer. Sarah led a discussion that covered five essential “big ideas” about WOMM. 1. An advocate is not the same an influencer […]


Diaper stories: A tale about word of mouth marketing adoption

By Ted Wright

By Ted Wright I was just in the San Francisco airport lounge for Delta. In the men’s room this Dad is changing the diapers for his two year old son. The kid is just screaming up a storm. Now his diaper needs to be changed. It’s nasty. On some level, even the two year old […]


The surprising truth about seasonality and word of mouth marketing

By Ted Wright

By Ted Wright I was asked, “Is there any seasonality factor with word of mouth marketing? Is there a better time of year to do activations?” There is no seasonality for word of mouth because people are always talking. In fact, they may be even talking more over holidays and down times. Holiday seasons can […]


Build Your Own Word of Mouth Marketing Strategy

By Ted Wright

By Ted Wright At its core, Word of Mouth marketing is about people organically sharing stories. So how do we encourage people to share your brand story in a real, natural way? Create a story worth talking about. A good brand story is at the core of building a Word of Mouth Marketing strategy This […]


Why word of mouth marketing is a long haul

By Ted Wright

By Scott Jenson We’ve all heard the cliché phrase “Rome was not built in a day.” Often used to call for reasonable expectations when something isn’t happening fast enough, and when used in marketing you can be sure that it is attached as an appeal to patience. This phrase is never more relevant than when […]


How To Get Started With a Word of Mouth Marketing Process

By Ted Wright

By Ted Wright If your company has been following a traditional marketing path for awhile, getting started with a Word of Mouth Marketing process may take an adjustment of your mindset. There is no such thing as a grassroots change of a company culture. Most companies like sticking with the playbook they’re used to, because, […]


Three organizational requirements for successful word of mouth marketing

By Ted Wright

By Ted Wright I’ve discussed word of mouth marketing with hundreds of companies and there are certainly patterns you can see where it works and where it doesn’t. Here are the three ideal organizational requirements for successful word of mouth marketing: 1. Openness to innovation You have to like to try to do new things. […]


How To Get Started With a Word of Mouth Marketing Process

By Ted Wright

If your company has been following a traditional marketing path for awhile, getting started with a Word of Mouth Marketing process may take an adjustment of your mindset. There is no such thing as a grassroots change of a company culture. Most companies like sticking with the playbook they’re used to, because, let’s face it, […]


3 Powerful Ways to Improve Your Word of Mouth Marketing

By Fizz

Originally posted on Inc’s marketing blog, this post was written by Peter Economy, columnist at Inc. Anyone in business knows that marketing is a key ingredient in selling the products you make and the services you deliver. If people never hear about the things you sell then, chances are, they won’t buy them. But what kind of marketing […]